When the songbird sings



When “we” is wiser than “I”

Filed in Books by Kaye on September 25, 2007

I finished reading James Suorwiecki’s phenomenal book, The Wisdom of Crowds last week. While I’m gathering my thoughts for a book review, here’s something I stumbled upon:

“The wisdom of crowds works well when there is a true answer, and as long as some choices are better than others. The key is that people are mostly working on their private information, which may not be good, may be fragmented, but it is diverse. Collective wisdom does not emerge out of consensus. The goal is not to get everyone to agree – it’s to tap into people who disagree, into the diverse information everybody has. It works best when people are not paying too much attention to what everyone else is doing.”

Emphasis is mine. Read more at this blog. I encourage everyone who’s work is in anyway related to economics, marketing, communication, or management, or who is simply curious about the world around her and wants to find out more about how good decisions are arrived at to read this book. It’s smart, sure, but requires no rocket scientists’ brain waves to get what it’s trying to say.



links for 2007-09-25

Filed in General by Kaye on


Of boomer sales machines and social networks

Filed in Web & Tech by Kaye on September 24, 2007

I’m developing articles about social networking, marketing and CRM. There is so much to explore about the impact of Web 2.0 on business, and more so about how social networking can bring together customers and businesses. On the other hand, the marketing potential of social networks is never without its dark side. Here, Fortune Magazine’s Steve Bing explains why he’d rather avoid social networking sites and gives a reason why, after sometime, members move from one network to another.

“Is that why social networks were created? To market more people more effectively? I don’t think so. In fact, I think the things exploded into life when young people called out for a digital space where their every thought, movement and taste would not be exploited by the big boomer sales machine, where they could talk to each other in a virtually mercantile-free zone. Now here come all the boomers to ruin it all.”



links for 2007-09-20

Filed in General by Kaye on September 20, 2007


links for 2007-09-15

Filed in General by Kaye on September 15, 2007


Talking about the job is often more boring than doing the job

Filed in General by Kaye on September 14, 2007

One of the questions that was often asked in my previous interviews for technical writing was, “Don’t you think you will get bored with this job?” Surely, technical writing is not as colorful as, say, writing novels or short stories or wan***g about “fun” stuff (”fun” is relative). The job is pretty simple, depending on the process that you have established with the rest of your team or with yourself, and it is more or less composed of data gathering, reviewing the subject (which usually in my case is an application that I could play around with–much like reviewing a beta site), conferring with SMEs, planning, writing, proofreading, revising, formatting, more proofreading, more revising, more formatting, QA and more revising, more formatting, final copy.

I remember a conversation I had once with an acquaintance about this person whose favorite past-time seemed to be to hurl vitriol about practically anything that attracted his attention. While I thought that the reason for the person’s angst was a deeply-ingrained attitude problem, the acquaintance judged that it must be because he was “just” a technical writer.

“Talking about my job may be boring as hell, but I suppose having to listen to the discussion is a small price to pay for actually getting to do it. And I do enjoy actually doing my job. I don’t do it because I have an underinflated sense of self. I don’t do it so I can have something to bitch about. I don’t do it so I can play with computer stuff (that’s a bonus)…

“I’m a tech writer because I solve problems with words. It’s the best intersection I’ve been able to find for my creativity, my analytical abilities, my drive, my compulsion to learn, etc. And all those things which make me one of the coolest people on the planet to know, I can employ them every day when I go into work. I don’t have to leave any bit of myself behind when I walk in the door. I don’t have to pretend I’m something else just to keep money coming in.”

“So, yeah, talking about tech writing is boring. Because actually doing it is much more fun and a hell of a lot more productive.”

Creative Tech Writer



Slow down! Slow dooown!

Filed in General, Books by Kaye on September 10, 2007

I find this essay by an anonymous author and published on BusinessWeek, not to mention posted on countless blogs and sent to mailing lists, fascinating. I never got around to read the essay, which a former colleague sent some three months back, until today. Either I had forgotten all about it or that I’ve been busy lately with preparing my papers for a possible overseas deployment…passport renewal, visa application, bank statements, samples, etc.,…and I don’t even know if this embassy will give me the green light. So in the meantime, it’s best to slow down, stop dashing around like a headless chicken, and take some time off to share the author’s thoughts.

Slow Down Culture
Anonymous

It’s been 18 years since I joined Volvo, a Swedish company. Working for them has proven to be an interesting experience. Any project here takes 2 years to be finalized, even if the idea is simple and brilliant. It’s a rule.

Globalized processes have caused in us (all over the world) a general sense of searching for immediate results. Therefore, we have come to posses a need to see immediate results. This contrasts greatly with the slow movements of the Swedish. They, on the other hand, debate, debate, debate, hold x quantity of meetings and work with a slowdown scheme. At the end, this always yields better results.

Said in another words:
1. Sweden is about the size of San Pablo, a state in Brazil.
2. Sweden has 2 million inhabitants.
3. Stockholm, has 500,000 people.
4. Volvo, Escania, Ericsson, Electrolux, Nokia are some of its renowned companies. Volvo supplies the NASA.

The first time I was in Sweden, one of my colleagues picked me up at the hotel every morning. It was September, bit cold and snowy. We would arrive early at the company and he would park far away from the entrance (2000 employees drive their car to work). The first day, I didn’t say anything, either the second or third. One morning I asked, “Do you have a fixed parking space? I’ve noticed we park far from the entrance even when there are no other cars in the lot.” To which he replied, “Since we’re here early we’ll have time to walk, and whoever gets in late will be late and need a place closer to the door. Don’t you think? Imagine my face.

Nowadays, there’s a movement in Europe name Slow Food. This movement establishes that people should eat and drink slowly, with enough time to taste their food, spend time with the family, friends, without rushing. Slow Food is against its counterpart: the spirit of Fast Food and what it stands for as a lifestyle. Slow Food is the basis for a bigger movement called Slow Europe, as mentioned by Business Week.

Basically, the movement questions the sense of “hurry” and “craziness” generated by globalization, fueled by the desire of “having in quantity” (life status) versus “having with quality”, “life quality” or the “quality of being”. French people, even though they work 35 hours per week, are more productive than Americans or British. Germans have established 28.8 hour workweeks and have seen their productivity been driven up by 20%. This slow attitude has brought forth the US’s attention, pupils of the fast and the “do it now!”.

This no-rush attitude doesn’t represent doing less or having a lower productivity. It means working and doing things with greater quality, productivity, perfection, with attention to detail and less stress. It means reestablishing family values, friends, free and leisure time. Taking the “now”, present and concrete, versus the “global”, undefined and anonymous. It means taking humans’ essential values, the simplicity of living.

It stands for a less coercive work environment, more happy, lighter and more productive where humans enjoy doing what they know best how to do. It’s time to stop and think on how companies need to develop serious quality with no-rush that will increase productivity and the quality of products and services, without losing the essence of spirit.

In the movie, Scent of a Woman, there’s a scene where Al Pacino asks a girl to dance and she replies, “I can’t, my boyfriend will be here any minute now”. To which Al responds, “A life is lived in an instant”. Then they dance to a tango.

Many of us live our lives running behind time, but we only reach it when we die of a heart attack or in a car accident rushing to be on time. Others are so anxious of living the future that they forget to live the present, which is the only time that truly exists. We all have equal time throughout the world. No one has more or less. The difference lies in how each one of us does with our time. We need to live each moment. As John Lennon said, “Life is what happens to you while you’re busy making other plans”.

Congratulations for reading till the end of this message. There are many who will have stopped in the middle so as not to waste time in this globalized world.

One question, though: Isn’t Nokia a Finnish company and not Swedish? Volvo’s car business unit was sold to Ford, an American company, in 1998. And according to the CIA World Factbook, Sweden has 9 million inhabitants.

Incidentally, there is a book about the slow culture, and I wonder if the essay that went the rounds of mailing list was part of the marketing tactics employed to generate buzz for this title. Clever.

Related slow-down goodies:



links for 2007-09-08

Filed in Books, Web & Tech by Kaye on September 8, 2007


Popcorn’s buttery flavor may be harmful to your lungs

Filed in General by Kaye on September 7, 2007

According to this NYTimes article, diacetyl, which is found in most dairy products and is a key ingredient in butter-flavored microwave popcorns, may cause severe lung problems to those who regularly inhale its buttery aromas. And it’s a bummer because I love the butter-flavored variety.

(tags: popcorn diacetyl health)



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